25 available now, 11 of 41 hiredShortlist0

Vetted remote customer service reps for US businesses

Every call
answered.

A full-time remote customer service rep on your hours for $1,000 to $1,400 a month. Interview them tomorrow. Pay us nothing until you hire.

  • Covered for up to a full year, including if they quit
  • One in two hundred applicants makes the bench
  • No sales call. Press request, we host the interview

150+ placements · 50+ cleaning companies · one went from $600K to $2M+

Pick your rep
25

Pick up to three.
Interview them tomorrow.

25 available now · 5 interviewing elsewhere · 11 hired off this bench. The interviews are free.

Available now
Kawtar

Sales development representative

41

words a minute on our typing test

$8–9 /hrEgypt
Available now
Rodrigo

Senior operations manager

48

words a minute on our typing test

$16–18 /hrColombia
Available now
Claire

Service coordinator

51

words a minute on our typing test

$6.00 /hrPhilippines
Available now
Kristelle

Customer support

43

words a minute on our typing test

$6.00 /hrPhilippines
Available now
Brianna

Appointment setter

57

words a minute on our typing test

$7–8 /hrPhilippines
Available now
Abel

General manager

47

words a minute on our typing test

$16–18 /hrMexico
Available now
Juan

Operations manager

34

words a minute on our typing test

$16–18 /hrMexico
Available now
Michael

Operations manager

66

words a minute on our typing test

$8–9 /hrPhilippines
Available now
Edwin

Live chat and email support

52

words a minute on our typing test

$6.00 /hrPhilippines
Available now
Sharlene

Operations coordinator

46

words a minute on our typing test

$6–7 /hrPhilippines
Available now
Krizel

Executive assistant

53

words a minute on our typing test

$6.00 /hrPhilippines
Available now
Daniel

Cleaning operations coordinator

61

words a minute on our typing test

$7–8 /hrVenezuela
Available now
Alyaa

Operations coordinator

40

words a minute on our typing test

$9.00 /hrEgypt
Available now
John

Operations coordinator

72

words a minute on our typing test

$7.00 /hrPhilippines
Available now
Viviana

Bookkeeper

6

years inside US accounting firms, running AP and AR

$8–9 /hrPhilippines
Available now
Zerneth

Chief of staff

52

words a minute on our typing test

$10–12 /hrPhilippines
Available now
mary

Service coordinator

19

years of remote work across the UK, Australia and North America

$7–8 /hrPhilippines
Available in 2 weeks
Sara

Sales development representative

3

years of remote outbound B2B sales for US companies

$8.00 /hrEgypt
Available now
Donae

Customer service

7

years in administration and claims intake

$7–8 /hrJamaica
Available now
Joy

Property management VA

50

words a minute on our typing test

$7.00 /hrPhilippines
Available now
Chris

Customer support specialist

6

years in customer support

$6–7 /hrJamaica
Available now
Sandy

Virtual assistant and operations coordinator

43

words a minute on our typing test

$7–8 /hrSouth Africa
Available now
Shawn

Customer service representative

41

words a minute on our typing test

$7–8 /hrJamaica
Available now
Kevon

Inbound support and sales representative

5

years inbound

$7–8 /hrJamaica
See all 25 reps

Coverage

Every rep works your hours.

Pick your time zone. Each bar is your 8 AM to 6 PM. The times inside it are what the clock says where they live.

Your time zone
Venezuela1 rep: Daniel.
Same clock
Jamaica5 reps: Donae, Chris, Shawn, Kevon, Tajay.
1 hour behind
Colombia1 rep: Rodrigo.
1 hour behind
Mexico2 reps: Abel, Juan.
2 hours behind
South Africa1 rep: Sandy.
6 hours ahead
Egypt3 reps: Kawtar, Alyaa, Sara.
7 hours ahead
Philippines12 reps: Claire, Kristelle, Brianna, Michael, Edwin, Sharlene, Krizel, John, Viviana, Zerneth, mary, Joy.
12 hours ahead

Seven countries on the bench today: Venezuela, Jamaica, Colombia, Mexico, South Africa, Egypt and the Philippines.

How it works

Hire from our bench, or have us find someone.

  1. Pick from the bench

    Every rep on it has passed our screening: one in two hundred applicants makes it. Read their profile, watch their recorded intro, and press request.

    Free

  2. Interview them tomorrow

    We schedule it as soon as you are both free, usually the next day, and host the call with you. No sales call first.

    Free

  3. Hire them directly

    They work for you, on your hours, and you pay them directly. You pay us one flat fee, once.

    From $1,500, once

Each square is one applicant. One in two hundred makes the bench.

Or

We run a custom search

Nobody on the bench right for the role? Tell us who you need and we send three vetted finalists in five business days. It adds $400 to any plan.

What doing nothing costs you

Drag in your numbers.

Your week: 40 calls, about 11 nobody answered

AnsweredNobody there

Walking out your door every year

$112,320

That is $9,360 a month in jobs you never heard about. A rep costs $1,200.

Stop the leak. Pick your rep

Assumes 27% of calls go unanswered (Invoca, “How much missed sales calls cost home services businesses”, 23 May 2024, vendor data) and you close one in three of the rest.

The cost

The same seat, two prices.

  • Hired locally, loaded$3,500–5,000 a month
  • Your Hirevado rep, paid to them, not us$1,000–1,400 a month
  • Back in your business, before our one-time fee$2,100–4,000 a month

US figures. Low end: $18 an hour, close to what retail and business support services pay their reps, plus the costs every employer must pay. High end: the national median of $21.53 an hour, plus the benefits a business with fewer than 50 staff typically pays. Both full time. Sources: Bureau of Labor Statistics, Occupational Outlook Handbook, May 2025 wages; Bureau of Labor Statistics, Employer Costs for Employee Compensation, June 2026.

Proof

PJ · Cleaning · Detroit

$600K to $2M+

Four hires at $6 an hour. Three years. One of them runs the company now.

Read the case study

John · Austin

Rep to
Sales Manager

He hired a sales rep out of South Africa. She runs his sales team now.

What they become

You are hiring a rep. Some owners end up with a manager.

  1. MonthsDispatcher

    Answering becomes routing. The most common first step up, and usually the fastest.

  2. 1–2 yearsSales Manager

    From taking the calls, to closing them, to running the people who close them.

  3. 1–2 yearsOperations Manager

    Scheduling, dispatch and quality, owned end to end, so the owner stops holding it.

  4. 1–2 yearsRecruiter

    Hiring for the company that hired them, which is how a second and third rep get found.

  5. 3 yearsGeneral Manager

    One of PJ’s four runs his Detroit cleaning company today. He started at $6 an hour, answering the phone.

Most stay in the seat you hired them for, and that is a good outcome. Bar size is the typical time to get there. All five are roles people we placed hold today. None of it is automatic, and none of it is promised. It is what happens when an owner decides to develop somebody instead of replacing them.

Pricing

One fee, once. You choose how long we cover you.

Your rep’s pay, $1,000 to $1,400 a month, goes straight to them and never through us. The same candidates in all three plans. What changes is how long we are on the hook, and how much of us comes with them.

On your own

$1,500

Paid in full

60 days

$25.00 a day of cover

Covers them resigning
No
Onboarding
You run it
Second hire within six months
No
Everything this plan includes
Covers performance and fit
Yes
Check-ins at day 30, 60 and 90
No
Pay rail set up with you
No
Screened against your stack
No
Custom search shortlist
Five business days

With us

$2,000

Or two payments of $1,100

180 days

$11.11 a day of cover

Covers them resigning
No
Onboarding
A 60 minute session in week one, building your rep's first week with you
Second hire within six months
$999
Everything this plan includes
Covers performance and fit
Yes
Check-ins at day 30, 60 and 90
Yes
Pay rail set up with you
Wise, Payoneer or Deel
Screened against your stack
No
Custom search shortlist
Five business days

With me

$3,500

Or three payments of $1,300

365 days, and if they resign

$9.59 a day of cover

Covers them resigning
Yes
Onboarding
Everything in With us, plus four 45 minute sessions with the founder in your first 30 days
Second hire within six months
$999
Everything this plan includes
Covers performance and fit
Yes
Check-ins at day 30, 60 and 90
Yes
Pay rail set up with you
Wise, Payoneer or Deel
Screened against your stack
Yes, and we sit in on your first interview
Custom search shortlist
Three business days
What each plan includes
On your ownWith usWith me
Covers performance and fitYesYesYes
Covers them resigningNoNoYes
OnboardingYou run itA 60 minute session in week one, building your rep's first week with youEverything in With us, plus four 45 minute sessions with the founder in your first 30 days
Check-ins at day 30, 60 and 90NoYesYes
Pay rail set up with youNoWise, Payoneer or DeelWise, Payoneer or Deel
Second hire within six monthsNo$999$999
Screened against your stackNoNoYes, and we sit in on your first interview
Custom search shortlistFive business daysFive business daysThree business days

Every plan includes a screened rep, a recorded intro and a written assessment before you meet, and the interview, set up and hosted by us. A custom search adds $400 to any plan.

Pick your rep

Never a percentage of their wage. Due only when you hire.

Replacement guarantee

If they do not work out, we replace them. Free. As many times as it takes.

Term
60, 180 or 365 days depending on your plan, counted from the original placement date. It does not reset with each replacement.
Covers
Performance and fit, on every plan. On the year plan, them quitting too.
Remedy
A replacement, not a refund. As many times as it takes inside the term.

We would rather tell you that here than in the small print.

Rob, founder of Hirevado

Free to anyone

The manual for running a remote rep. Free, whether you hire from us or not.

Ten documents that take you from the week before they start to the systems you run for years: the expectations agreement, day one, the first 30 days, paying someone abroad, quality checks, and a toolkit to copy.

No email. No signup. No hire required. If it helps you run a better team, that is reason enough.

Read Global OS
  • The Journey. Run once per hire, in order.
  • The Systems. Consult whenever you need them.
  • The Toolkit. Grab, copy, and use.

Questions

The questions that stop people, answered straight.

Not here? Email hello@hirevado.com and the answer goes on this page.

Money

What will this cost me every month?

$1,000 to $1,400 a month, paid directly to your rep. That is $6 to $8 an hour, reaching about $9 with experience and region. Nothing recurring comes to us. Our fee is one time, $1,500 to $3,500, and due only once you have decided to hire.

Do I pay anything upfront?

No. There is no cost to receive a shortlist, read the profiles, or interview anybody. The fee is due when you choose someone.

Getting started

Do I have to talk to you first?

No. The bench is public and every profile has a button to request an interview. We take it from there and host the call. The first time you speak to us can be on that call, with the candidate already there.

How do I pay someone in another country?

Wise or Payoneer, both of which take minutes to set up. If you would rather not handle contracts and tax forms yourself, a service like Deel manages that for a monthly fee. Global OS walks through each option, free.

Paperwork

Am I their employer?

Not the way a payroll employee is. Your rep contracts with you directly, normally as an independent contractor, and Hirevado is not a party to that agreement. What that means for your tax and paperwork depends on your jurisdiction, so run your setup past an accountant.

Day to day

Will my customers know they are overseas?

They will hear an accent, and they will understand every word. Every rep we place has already worked with companies in the US, UK, Canada or Australia. It is one of the things we screen for, and it is why we require that prior experience.

What happens when they are sick or on vacation?

The same thing that happens with anyone. Agree their days off in writing in week one, and Global OS covers how to hand the queue over. If you cannot afford a gap at all you need two reps rather than one, and the second is $999 within six months of the first on the 180 and 365 day plans.

What about my customer data and card details?

You control it, exactly as you would for an in-house employee. Your rep works inside your systems, under access you grant and can revoke at any moment. Individual logins, permissions limited to the role and a signed confidentiality agreement are all covered in Global OS. If you operate under obligations such as HIPAA, say so in your brief.

How do I manage someone I cannot see?

With a process, which is the reason Global OS exists and is free to anyone. Ten documents on exactly this: what to hand over first, the first week run as a process, escalation paths, quality checks that are a checklist rather than a feeling, and reviews. Read it before you pay us anything, or instead of paying us anything.

What if I need someone on site, or licensed in my state?

Then we are not it, and we will say so on the call. Everyone we place works remotely and holds no US license. If the role needs hands on a truck or a license on a wall, hire locally and spend the saving on it.

If it goes wrong

What happens if the hire does not work out?

We replace them at no extra cost, as many times as needed inside your window: 60, 180 or 365 days depending on the plan you chose. The 365 day plan also covers them resigning. The window runs from the original placement date, so it does not reset each time. It is a replacement, not a refund.

Looking for work?

Remote jobs with US businesses.

We hire for four roles all year. Full time, on US business hours, paid by the business directly. It costs you nothing to apply.

See all careers

Two ways to start.
Neither needs a call.

Interviews tomorrowPick from the bench25 can start now. Press request on anyone and we set it up.

Either way, you owe nothing until you hire.

Not hiring yet? Tell us who you would hire. We email you when a match joins the bench, plus one short talent update a month.

No sales call required. But if you want to talk, book a time or send us a question.

Your shortlist is empty
Pick up to three reps to interview.