Document 05 of 10

The First 30 Days

Turn a new hire into a fully owning operator across the first month.

Day One built momentum. The next four weeks convert that momentum into ownership. The goal of the first month is simple to state and hard to earn: by Day 30, your hire operates inside your system instead of being carried through it.

Each week has a different job. Week One builds rhythm and small wins. Week Two moves from watching to doing. Week Three hands over a project they own end to end. Week Four is the formal review where you decide what comes next. Work them in order. Do not skip ahead because a hire seems ready. The sequence is the training.

Runs for

Weeks 1 to 4

Led by

Assigned Manager

Cadence

Daily, then weekly

Next doc

Leading People

Section 00

Week One: Rhythm and First Wins

Week One has one job: build a consistent daily rhythm and stack a few real wins. Every day of the first week follows the same shape, so the hire always knows what the day looks like.

Morning check-in, 5 to 10 minutes on Zoom
Shadowing or task execution, 2 to 3 hours
Feedback session, 15 to 30 minutes
Written summary of what was learned and what is next

The first week mixes observation and action. Have your hire shadow live tasks, attending calls or reviewing recordings. Every shadow session explains not just the how but the why. By midweek, assign a couple of tasks for them to complete on their own, with immediate feedback afterward.

Use the Role Starter Kits in Doc 10, the Toolkit, for the two Week One tasks specific to each role. Each one includes clear goals, manager guidance, and links to the SOP and the Good Job example.

End the week with a review using a simple scorecard. Rate reliability, communication, speed, quality, and initiative from 1 to 5. This is not about judgment. It is about alignment and a clear baseline to improve from.

Section 01

The Week One Scorecard

Score five dimensions. Attach evidence links for each so the rating is grounded in real work, not impression. A three with a link beats a five from memory. Copy or download the template below and fill it in at the end of Week One.

Week One Performance Review

Header

Hire name
Date
Scale
1 needs significant improvement, 2 below expectations, 3 meets expectations, 4 exceeds expectations, 5 outstanding

Reliability

Question
Did they show up on time, meet deadlines, and follow through on commitments?
Score
__ / 5
Notes
Evidence links

Communication

Question
Did they respond quickly, ask clarifying questions, and update proactively?
Score
__ / 5
Notes
Evidence links

Speed

Question
Did they complete tasks in a reasonable timeframe and work efficiently?
Score
__ / 5
Notes
Evidence links

Quality

Question
Did their work meet the standard? Did they reference SOPs and the Good Job Library?
Score
__ / 5
Notes
Evidence links

Initiative

Question
Did they identify problems, suggest improvements, and take ownership?
Score
__ / 5
Notes
Evidence links

Summary

Overall score
__ / 25
What went well
What needs improvement
Focus areas for Week Two
Manager signature and date

Section 02

Week Two: Guided Execution

Week Two moves the hire from shadowing to doing, with you close by. Assign real tasks tied to outcomes, but stay in reach. Require daily updates in a standardised format: Yesterday, Today, Blockers. This gives you visibility without micromanaging.

Daily update, standard format

Yesterday: Finished editing the draft blog post. Today: Sourcing images and starting the SEO meta description. Blockers: Need access to the company Shutterstock account.

Spend 30 minutes twice this week coaching. Show them not just what to do, but how to think about the work. If they are struggling with a task, do not just fix it. Open the file and walk them through your reasoning, so they learn the judgment, not just the answer. That is the difference between a hire who needs you and a hire who owns the work.

Use the Role Starter Kits to assign the Week Two process each hire should own. This is where they transition from shadowing to ownership.

Section 03

Week Three: Controlled Autonomy

Week Three hands over one small project they own end to end. Use the 10/80/10 cadence to keep the work on track without hovering over it.

01

First 10%

Outline

The hire outlines the project: themes, structure, approach. You review before any real building starts, so a wrong direction costs hours, not weeks.
02

Middle 80%

Build

The hire builds the bulk of the work independently. You are available for blockers, but you are not in the file with them.
03

Final 10%

Polish

The hire polishes, checks the work against the Good Job Library, and ships. You review the finished result against the definition of done.

Example project brief

Your project is our Q4 social content calendar. First, spend a few days outlining themes and campaign ideas, the first 10 percent. We review it together. Once approved, you spend two weeks building the content, the 80 percent. Finally, a couple of days polishing and scheduling, the final 10 percent.
The 10/80/10 cadence is covered in full in Doc 03, Task Execution, including its origin. Week Three is simply the first time your hire runs it on a project of their own.

Section 04

The 30-Day Review

Close the month with a formal review. Celebrate the wins. Name the gaps plainly. Then make a real decision: ready for more autonomy, needs more training, or not the right fit. Being clear now saves pain later. Ambiguity at Day 30 becomes a crisis at Day 90.

VerdictWhat it meansNext move
ExceedsReady for increased autonomyHand over a measurable outcome for the next 30 days
MeetsOn trackContinue the plan and deepen ownership
BelowNeeds more trainingAdjust responsibilities and tighten the coaching loop
Not meetingNot the right fitStart a formal plan or exit, per Doc 09

Attach the role metrics from the Metrics Glossary in Doc 10 and rate cultural fit against the four standards. Copy or download the full review below.

30-Day Performance Review

Header

Hire name
Role
Date

Performance summary

Verdict
Exceeds (ready for more autonomy) / Meets (on track) / Below (needs training) / Not meeting (not the right fit)

Key wins

Win 1
Win 2
Win 3

Areas for improvement

Area 1
Area 2
Area 3

Metrics review

Metric 1
Target ___ Actual ___ Status ___
Metric 2
Target ___ Actual ___ Status ___
Metric 3
Target ___ Actual ___ Status ___
Evidence links

Cultural fit (rate 1 to 5)

Clarity
__ / 5
Responsiveness
__ / 5
Ownership
__ / 5
Proactivity
__ / 5

Next 30 days

Primary focus areas
Expected outcomes by Day 60

Decision

Choose one
Continue current plan / Adjust responsibilities or training / Initiate improvement plan / Terminate
Manager and employee signatures

Section 05

The Path to Mastery

The first 30 days are the on-ramp, not the destination. Ownership deepens on a predictable curve past the first month. Name the milestones out loud so your hire knows exactly what they are working toward.

By Day 30

Operates in the system

Works inside your tools and standards without being carried through them. Delivers assigned tasks against the definition of done.

By Day 60

Owns a process

Owns at least one recurring process end to end. You stop assigning it, because it is theirs.

By Day 90

Owns an outcome

Owns a measurable outcome you can track, something that moves the business, not just a task that gets done.

Example ownership path

By Day 60, you own our weekly newsletter publication process. By Day 90, your goal is to increase our newsletter open rate by 3 percent.
From here the work shifts from onboarding a hire to leading a person. Doc 06, Leading People, is the human operating system behind everything above.